Shipping policy
Shipping Policy
Thank you for shopping with Speak About Yourself (SAY). Below is our shipping policy to help set clear expectations.
Processing Time
All items are made to order. Please allow 2–4 business days for order processing before shipment.
Shipping Time
Once processed, orders typically arrive within 5–10 business days, depending on your location and shipping method selected at checkout.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order details.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information.
Delays
Please note that processing and shipping times may be extended during peak seasons, holidays, or due to carrier delays beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost/Stolen Packages
"SAY Brand Collection is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the carrier directly to file a claim."
If you have any questions regarding shipping, please contact us at:
contact@saybc.store